I’ve just returned from this year’s excellent World Retail Congress, held at the beautiful Cavalieri Hotel in Rome. For the 2015 event I chaired the innovation event, which featured a great panel from Kiko, Vente Privee, Wipro Technologies and the KupiVip Group. Such a senior panel enabled us to discuss an absolutely cutting-edge view of retail innovation trends on a global basis, and the audience seemed to really enjoy it. (To watch a video of the session, checkout the WRC site). Anyway, the next World Retail Congress will be held in Dubai, so see you there!